Vendor Payments
Vendor Payments
Notification of Close of Contract Year FY 2024-2025
The month of February 2027 will be the final opportunity you will have to bill North Los Angeles
County Regional Center (NLACRC) for any unpaid services or claims provided during fiscal year
2024-2025 (July 1, 2024 through June 30, 2025). Therefore, all outstanding billing claims incurred
during fiscal year 2024-2025 must be received by NLACRC on or before February 5, 2027,
for review. Click the button below to read more…
Electronic Billing and Payment
Notice: New eBilling Home Page Launch
Click the following link to access the eBilling Home Page Navigation Desk Guide
This system enables vendors to handle billing and payment over the Internet. Access to the Electronic Billing and Payment System is password protected.
Holiday Billing
WIC, Section 4692 establishing the “Uniform Holiday Schedule” and prohibition of funding certain services on fourteen (14) holidays has been repealed effective 07/16/2021 with the passage of AB 136 trailer bill. Since the “Uniform Holiday Schedule” requirements have been deleted, service providers should review and follow their established holiday schedule outlined in their approved program design. Services should not be provided on, nor will NLACRC compensate for, services provided on a day identified as a holiday in a service provider’s approved program design.
Additionally, contract transportation services continue to follow the “Transportation Holiday Schedule” in effect prior to July 27, 2009 and re-implemented since February 13, 2015, as these holidays are legally valid under the Lanterman Act.
Contract transportation will not be available on these 12 holidays:
| Holiday | Date | Number of Holidays |
|---|---|---|
| New Year’s Day* | Jan. 1st | 1 |
| Martin Luther King Jr. Day | 3rd Monday of Jan. | 1 |
| Memorial Day | Last Monday of May | 1 |
| Independence Day* | July 4th | 1 |
| Labor Day | 1st Monday of Sept. | 1 |
| Thanksgiving and day after Thanksgiving | 4th Thursday of Nov. | 2 |
| Christmas* | Dec. 25th | 1 |
| Full week between Christmas and New Year’s Day | Dec. 26th thru Dec. 31st | 4 |
*If the holiday falls on a Saturday, the holiday will be observed on Friday.
Contact/Directory
| Email/Contact | Phone Number | Type of Inquiry |
|---|---|---|
| POSQA@nlacrc.freshservice.com | – | POS Payments & Billing Inquiries |
| Admissionagreementq&a@nlacrc.freshservice.com | – | Admission Agreements & P&I Inquiries |
| POS QA Hotline | (818) 778-1900, Ext. 4320 | POS Payments & Billing Hotline |
Note: If you previously sent an inquiry to our old @nlacrc.org email addresses, there is no need to resend it to the new @nlacrc.freshservice.com addresses. Your message has been received.
Thank you for your patience and cooperation. If you have additional feedback, please contact Taylor Plein at tplein@nlacrc.org with “Ticket Feedback” in the subject line. We will continue to keep you updated as system improvements progress.
Resources
Excess Milage Form
2027 Vendor Payment Processing Schedules
2026 Vendor Payment Processing Schedules
E-mail Encryption
As of August 25, 2014, all NLACRC outgoing emails are being encrypted. This procedure is being implemented to ensure that all confidential e-mail that is sent outside NLACRC’S network is protected as required under Health Insurance Portability and Accountability Act (“HIPAA”). To learn more about how to open an encrypted e-mail, please see the link below.