All NLACRC offices will be closed on Monday, May 25, 2026, in observance of Memorial Day as we honor and remember those who served. Regular business hours will resume on Tuesday, May 26, 2026.

If you have a medical emergency, please call 9‑1‑1. For urgent matters, you may contact our 24‑hour after‑hours line at (818) 778‑1900.

All NLACRC offices will be closed for walk ins/visitors but still open for business on Wednesday, May 27th.

If you have a medical emergency, please call 9-1-1. For urgent issues, call our 24-hour, after-hours phone line at (818) 778-1900.

Reporting Requirements for Service Providers

Reporting Requirements for Service Providers

All Regional Center service providers vendors and long-term health care facilities must report occurrences of suspected abuse, suspected neglect, injury requiring medical attention, unplanned hospitalization, and missing persons, if they occur when a Regional Center consumer is receiving services funded by a regional center. (Reference: 17 CCR, Section 54327)

In addition, any occurrence of consumer mortality or a consumer being the victim of a crime must be reported whether or not it occurred while the consumer was under vendored care. (from DDS Semi-Annual Report on Mortality, July-Dec 2009)

DDS Directive and Guidelines:

P-2025-Reporting Requirements-003

DDS Vendor Guidelines for Reporting Special Incidents 2025

Overview of SIR Reporting – Vendor – YouTube

Special Incident Report (SIR)