Important update from Disneyland as of November 15, 2018
Please do not contact NLACRC requesting assistance as we are unable to assist at this point in time. The ticket ordering process is organized by Disneyland. Thank you.
Due to unforeseen technical difficulties, the opening of the online store and purchase of tickets has been delayed to tomorrow, November 16.
Please notify your clients of this delay. All program participants should continue to follow the link and instructions in the ticket purchase email they received to purchase tickets. If they have issues with submitting their ticket order, starting tomorrow, they can call (714) 520-7021 for assistance. Phone lines will be open from 8:30 a.m. to 5 p.m. Monday through Friday.
We sincerely apologize for the delay, and we greatly appreciate you and your clients' patience and understanding of this matter.
Thank you kindly,
Disneyland Resort Corporate Citizenship
The information provided on this page is subject to change at any time.
Disneyland offers discounted admission tickets to individuals with disabilities through their Community Involvement Program. To purchase tickets, you must go through an organization that serves individuals with disabilities and that is registered with Disney to participate in the program such as NLACRC. We have offered this program in previous years and are pleased to make this opportunity available to consumers and their families once again in 2019.
Please read through this entire page for all of the important information that you need to know about the Disneyland Community Involvement Program.
Release of Information Form - Deadline to submit form: September 14, 2018 In order to participate through NLACRC, an adult consumer (age 18 or older) or the parent of a consumer under age 18, must complete and sign a Release of Information form. After we verify that the individual is an active consumer, the name and contact information is added to the Disney list. By completing and signing the Release of Information form, you are giving us your permission to release your contact information to Disneyland in order to have the opportunity to participate in this program. Completing and submitting a release form does not guarantee that you will be able to purchase Disneyland tickets.
Week 1: January 9, 2019 - January 12, 2019 (Wednesday - Saturday)*
Week 2: January 13, 2019 - January 18, 2019 (Sunday - Friday)*
Week 3: January 20, 2019 - January 25, 2019 (Sunday - Friday)*
Week 4: January 27, 2019 - January 31, 2019 (Sunday - Thursday)*
Week 5: February 3, 2019 - February 7, 2019 (Sunday - Thursday)*
Week 6: February 12, 2019 - February 16, 2019 (Tuesday - Saturday)*
Week 7: February 17, 2019 - February 21, 2019 (Sunday - Thursday)*
*Block out dates include: 1/11, 1/19, 1/26, 2/1, 2/2, 2/8, 2/9, 2/10, 2/11, 2/14. Dates are subject to change without notice.
2019 Ticket Prices:
$61 per ticket for a 1-Day, 1-Park Ticket
$87 per ticket for a 1-Day Park Hopper Ticket
Parking is included in the ticket price
Each ticket price includes a nonrefundable $2 service fee
Test Email Distribution: October 15-18, 2018
On October 15 through 18, a "test" email will be sent to all registered CIP participants. This is being done, prior to the ticket sale date, in an effort to catch and correct any incorrect or invalid email addresses that are submitted.
If you have submitted a release form by the Sept. 14th deadline and you do not receive the test email by October 18th, please notify us by 10/26 at email@example.com.
November 10th through November 14th - Disneyland will send an email with a unique online store access code and information telling you how to purchase tickets. Be sure to check your spam and junk mail folders if you do not see the email. If you do not receive an email during this period unfortunately we are unable to assist you.
November 15th - Tickets go on sale.
Tickets sell out quickly and we highly recommend that you purchase your tickets as soon as they go on sale. There are no guarantees that you will be able to purchase tickets as supplies are limited.
To ensure that you receive emails related to this event, please be sure to add DLR.Corporate.Citizenship@disney.com to your address book or safe senders list. The Disneyland Resort and NLACRC are not responsible for lost/undeliverable emails or emails sent to junk/spam folders.
Do not send checks, money orders, etc. to NLACRC as we do not process ticket sales. You will purchase the tickets from Disneyland.
Disneyland offers discounted admission tickets to people with disabilities through its
Community Involvement Program. Tickets are for guests with disabilities and their immediate family members or caregiver only.
Release of Information Form
In order to participate through NLACRC, an adult consumer (age 18 or older) or the parent of a consumer under age 18, must complete and sign a Release of Information form. After we verify that the individual is an active consumer, the name and contact information is added to the Disney list. By completing and signing the Release of Information form, you are giving us your permission to release your contact information to Disneyland in order to participate in the program. Please note that we cannot guarantee that you will be able to purchase tickets as ticket supplies are limited.
Who can participate?
We can only assist active NLACRC consumers. Due to the high volume of release forms we
receive, we are unable to process release forms for consumers who have closed cases or
inactive cases. We are also unable to assist consumers from other regional centers. If you
are a client with another regional center, please contact your regional center to see if they
participate in the program.
Do not list a P.O. box as an address
When completing the release form, do not include P.O. Box addresses as Disney will not
accept them. Please specify apartment/unit number if the individual lives in an apartment
How can I turn in my release of information form?
Forms can be sent by mail or scanned and sent by email to firstname.lastname@example.org. They can also be turned in at the NLACRC office nearest you. We do not accept completed forms that aare sent by fax.
Mail completed release forms to:
North LA County Regional Center
Public Info Dept.
9200 Oakdale Avenue, Suite 100
Chatsworth, CA 91311
If the consumer/parent participated in 2017 or 2018, A NEW FORM DOES NOT NEED TO BE
SUBMITTED. Only submit a new form if any of the contact information has changed (address, email address, etc.) since last year.
One release form per household. Do not send multiple copies of release forms.
If more than one person in the home is a regional center client, please submit one form for
one consumer. If more than one release form per household, or multiple copies for one consumer is received, this may result in duplicate entries on the Disney list and will result in automatic removal from the Disney list and from the program.
How to verify that you are on the Disney list
If an individual wants to verify that he/she is on our Disney list, send an e-mail to email@example.com with the name of the consumer and we will verify whether or not the
individual is in the Disney database. Due to the high volume of emails we receive, it may take several days for us to respond.
No guarantees Submitting a release form does not guarantee that an individual will be able to purchase
tickets as ticket quantities are limited. Tickets are issued on a first-come, first-serve basis.
We do our best to make sure that each person who turns in a timely release form is included on the Disney list but due to the high volume of requests we receive and the large amount of inquiries we receive, unfortunately sometimes errors do occur.