Disneyland Community Involvement Program

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The information on this page is subject to change at any time (updated November 16, 2017).

Important Disneyland CIP Update as of 11/16/17 - Response needed by Nov.
19th from individuals who did not receive an email

Disneyland sent an email on November 14th and ticket sales began November 15th. 

If you have not yet received an email with instructions regarding how to purchase tickets,
please be sure to check your spam, junk, trash, and any other email folders. If you are still
unable to locate an email from Disney, it is very important that you send an email to us at
disneyinfo@nlacrc.org with the consumer's name no later than Sunday, November 19th. We will not be able to assist anyone who sends an email after November 19th.

A few people have also contacted us asking how to fill in the blank for  "Group Leader." 
Disney says, "The group leader is the main contact for the client or for the order." They also ask that you write "North Los Angeles County Regional Center" and not just "regional

If you have questions regarding your ticket order, you can call Disney at (714) 520-7021
between the hours of 8:30 a.m. to 5:00 p.m.


Please be sure to review the Disneyland Community Involvement Program Frequently Asked Questions for 2018.

Here's the latest information:

Individuals who are on the Disney list for 2018 will receive a TEST email on October 20, 2017 verifying participation. The test email is just a notification email with no action required.

If you believe that you are on the list but do not receive the test email by Monday, October
23rd, please send a message immediately to disneyinfo@nlacrc.org and include the name of
the consumer

Individuals who are on the Disney list for 2018 will receive an email with an online store access code on either November 13th or 14th, 2017. Tickets will go on sale Wednesday, November 15th. Tickets are not guaranteed and are available on a first come, first serve basis.

For questions about online tickets orders beginning November 16th, please email:
DLR.CIP.Ticket.Services@disney.com or call (714) 520-7021 between the hours of 8:30 a.m. to 5:00 p.m., Monday - Friday.

 2018 Program Dates: 
• January 9, 2018 – January 11, 2018 (Tuesday – Thursday)* 
• January 16, 2018 – January 20, 2018 (Tuesday – Saturday)* 
• January 21, 2018 – January 25, 2018 (Sunday – Thursday)* 
• January 29, 2018 – February 3, 2018 (Monday – Saturday)* 
• February 5, 2018 – February 10, 2018 (Monday – Saturday)* 
• February 12, 2018 – February 17, 2018 (Monday – Saturday)* 
• February 18, 2018 – February 21, 2018 (Sunday – Wednesday)* 

 * Block out dates include: 1/12, 1/13, 1/14, 1/15, 1/26, 1/27, 1/28, 2/4, 2/11, 2/20, 2/22, 2/23, 2/24. Dates are subject to change without notice. 

 2018 Ticket Prices: 
• $59.00 per ticket for a 1-Day, 1-Park Ticket, and 
• $88.00 per ticket for a 1-Day Park Hopper Ticket 
• Parking is included in the ticket price 
• Each ticket price includes a nonrefundable $2 service fee 

Do not send checks, money order, etc., to NLACRC as we do not have tickets here. You will
be purchasing them from Disneyland.

 Important Dates: 
• Ticket Sales Begin: November 15, 2017 

The week of October 16-20, the Disneyland Resort will implement a “test” email distribution
to all registered clients prior to the ticket sale date. This is being done in an effort to catch
and correct any incorrect or invalid email addresses that are submitted. 

General information
Disneyland offers discounted admission tickets to people with disabilities through its
Community Involvement Program. Tickets are for guests with disabilities and their immediate family members or caregiver only. 

Ticket sales typically begin in the Fall and tickets are good during select dates,  during the
months of January and February. These dates will be posted as soon as we receive them
from Disneyland.

Release of Information Form
In order to participate through NLACRC, an adult consumer (age 18 or older) or the parent of a consumer must complete and sign a Release of Information form. After we verify that the
individual is an active consumer, the name and contract information is added to the Disney
list. By completing and signing the Release of Information form, you are giving us your
permission to release your contact information to Disneyland in order to participate in the
program. Release of Information forms must be received by September 1, 2017

Any forms received after the September deadline will be added to the 2019 list.

>> Release of Information Form (English)

>> Release of Information Form (Spanish)

Who can participate?
We can only assist active NLACRC consumers. Due to the high volume of release forms we
receive, we are unable to process release forms for consumers who have closed cases or
inactive cases. We are also unable to assist consumers from other regional centers. If you
are a client with another regional center, please contact your regional center to see if they
participate in the program. 

Do not list a P.O. box as an address
When completing the release form, do not include P.O. Box addresses as Disney will not
accept them. Please specify apartment/unit number if the individual lives in an apartment

How can I turn in my release of information form?
Forms can be sent by mail or scanned and sent by email to disneyinfo@nlacrc.org. They can also be turned in at the NLACRC office nearest you. We do not accept faxed completed

 Mail completed release forms to:

 North LA County Regional Center
 Public Info & Training Dept.
 9200 Oakdale Avenue, Suite 100
 Chatsworth, CA 91311

If the consumer/parent participated last year A NEW FORM DOES NOT NEED TO BE
SUBMITTED. Only submit a new form if any of the contact information has changed (address, email address, etc.) since last year. 

One release form per household
If more than one person in the home is a regional center client, please submit one form for
one of the consumers. If more than one release form per household is submitted, none of
the names submitted will be added to the list. P.O. Box addresses, and duplicates such as
duplicate physical addresses and duplicate email addresses will not be accepted by Disney
and may result in an automatic removal from the program. 

How to verify that you are on the Disney list 
If an individual wants to verify that he/she is on our Disney list, send an e-mail to
disneyinfo@nlacrc.org with the name of the consumer and we will verify whether or not the
individual is in the Disney database. Due to the high volume of emails we receive, it may take a few days for us to respond. 

No guarantees
Submitting a release form does not guarantee that an individual will be able to purchase
tickets as ticket quantities are limited. Tickets are issued on a first-come, first-serve basis.

We do our best to make sure that each person who turns in a release form is included on the Disney list but due to the high volume of requests we receive, unfortunately sometimes
errors do inevitably occur for a variety of reasons.

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