All NLACRC offices will be closed on Monday, May 26th in observance of Memorial Day. Regular business hours will resume on Tuesday, May 27th.

If you have a medical emergency, please call 9-1-1. For urgent issues, call our 24-hour, after-hours phone line at (818) 778-1900.

All NLACRC offices will be closed for walk ins/visitors but still open for business on Wednesday, May 28th.

If you have a medical emergency, please call 9-1-1. For urgent issues, call our 24-hour, after-hours phone line at (818) 778-1900.

Appeals

The following are links to the DDS website with information about the appeals process:

Residential Facility Appeal – This is where a vendored community care facility may appeal the actions taken by a regional center regarding service level disapproval, sanctions, findings of substantial inadequacy or immediate danger, or enforcement of any requirement by the regional center which is not contained in Title 17, California Code of Regulations.

Vendorization Appeal – This process can be used to appeal a denial of vendorization application, termination of vendorization, or failure of a regional center to comply with regulations.

Rate Appeals – A vendor may appeal a rate set by the Department of Developmental Services based on errors by either the vendor or the Department, the effective date of the rate, or the denial of a rate adjustment request.

For a list of options vendors and providers have for filing appeals and complaints, please visit the DDS website: