Security & Security Breach Instructions

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Best Practices for Protecting Confidential, Sensitive and Personal Information
All service providers should review the Program Advisory from the Department of Developmental Services (DDS) regarding best practices for protecting confidential, sensitive, and personal information, regardless of format (i.e. electronic or paper).

>> View the memo from the NLACRC Community Services Director 

>> View the DDS Program Advisory


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Agency Information Security Incident Report Instructions and Form
Please read the Agency Information Security Incident Report Instructions and complete the Agency Information Incident Report posted below in the event of a security breach. We are also posting the California Office of Information Security & Privacy Protection’s “Privacy Protection Recommendations: What to do if your personal information is compromised.” Questions? Please call (818) 756-6116.

>> View the Privacy Protection Recommendations (English)

>> View the Privacy Protection Recommendations (Spanish)

>> View the Agency Information Security Incident Report Instructions & Incident Report 


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Security Breach Sample Breach Notices

>> View the Social Security (Number only) sample breach notice

>> View the driver's license or California ID card number sample breach notice

>> View the credit card number or financial account (number only) sample breach notice

>> View the medical information only sample breach notice

>> View the health insurance information only sample breach notice

>> View the hybrid (SSN and health information) sample breach notice

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