Reminder!NLACRC is operating and available to consumers, families, and providers! We can be reached at each of our three (3) business offices (our office phone numbers are listed here) Monday through Friday, 8:30 a.m. to 5 p.m. Please remember that our physical offices continue to be closed to the public until further notice. Stay safe and well!
NLACRC IS CURRENTLY MONITORING THIS IMPORTANT SITUATION AND WILL CONTINUE TO UPDATE AS INFORMATION IS RELEASED THAT AFFECTS NLACRC’S SERVICE PROVIDERS.
Service providers can view additional information for the general public here.
Alternate special incident reporting measures have been implemented to report COVID-19 related incidents. IT IS IMPERATIVE THAT YOU READ THE INFORMATION BELOW TO BECOME FAMILIAR WITH THESE ADDITIONAL MEASURES.To report COVID-19 related incidents, complete a special incident report and report to email@example.com.
Additional Special incident reporting (“SIR”) requirements have been implemented to report COVID-19 related incidents. Please report all COVID-19 related incidents as directed below.
If you become aware of any consumer that has tested positive for COVID-19, is in the process of testing for COVID-19, is symptomatic of COVID-19, or had direct contact with an individual that tested positive for COVID-19, please take the following actions:
Non-Residential Service Providers Reporting Requirements for COVID-19 related incidents
Report the COVID-19 incident to Los Angeles County DPH at 877-777-5799
a. Provide your name (Caller)
b. Provide your phone number (Caller)
c. Provide your email address (Caller)
d. Provide the city from where you are calling (Caller)
e. Provide a brief description of the information, i.e my consumer is exhibiting signs
and symptoms of COVID-19, my consumer had direct contact with an individual
that tested positive for COVID-19. (Note: DO NOT disclose any consumer
protected health information under HIPAA (such as date of birth, medical
information, consumer contact information, etc.)
Healthcare providers should immediately notify their local or state health department in the event of an identification of a PUI for COVID-19. When working with your local or state health department, check their available hours.
May 21st, 3:00pm, Access and Functional Needs (AFN) Weekly Call, https://zoom.us/j/890654795, Call-in number 1-669-900-9128, passcode: 890654795, Calif. Health & Human Human Services, Dept. of Developmental Services, other State agencies
The resources listed above are for informational purposes only. NLACRC does not guarantee or warrant the accuracy, relevance, timeliness or completeness of the information contained on any linked website. Any reference to a specific product, process, or service does not constitute or imply an endorsement by NLACRC of the product, service, or provider. The views and opinions expressed in any linked website do not necessarily state or reflect those of NLACRC.