NLACRC
Home Sitemap Contact
COVID-19 Updates for Service Providers
Reminder! NLACRC is operating and available to consumers, families, and providers! We can be reached at each of our three (3) business offices (our office phone numbers are listed here) Monday through Friday, 8:30 a.m. to 5 p.m. Please remember that our physical offices continue to be closed to the public until further notice. Stay safe and well!
NLACRC IS CURRENTLY MONITORING THIS IMPORTANT SITUATION AND WILL CONTINUE TO UPDATE AS INFORMATION IS RELEASED THAT AFFECTS NLACRC’S SERVICE PROVIDERS.
Service providers can view additional information for the general public here.
INFORMATION FROM NLACRC
May 22, 2020 Message from the Executive Director
May 22, 2020 PPE for IHSS Providers / CDSS All County Letter re. EPG for IHSS Providers
May 18,2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitos legales
May 15, 2020 Executive Director's Message
May 12, 2020 2.1% Time Limited Rate Increase
May 11, 2020 Expiration of Temporary Provider Rate Increase (Bridge Funding)
May 8, 2020 Executive Director's Message
May 1, 2020 Executive Director's Message
April 27, 2020 Paycheck Protection Program Information
April 24, 2020 Executive Director's Message
April 17, 2020 UPDATE Scams Involving the Impersonation of an NLACRC Employee
April 16, 2020 Executive Director's Message
April 10, 2020 Hand-delivery of paper documents and correspondence
April 9, 2020 Temporary waiver of CPR and first aid training for in-home respite workers
April 8, 2020 Executive Director's Message
April 3, 2020 Extended DDS Directive Expiration Dates
April 2, 2020 Participant Directed Services
March 24, 2020 Executive Director's Message
March 20, 2020 Executive Director's Message
March 16, 2020 Executive Director's Message
______________________________________________________________________
INFORMATION FROM DDS
DDS COVID-19 Information and Resources Page: Click here to visit site
DDS Directives: Click here to view all DDS directives for COVID-19
DDS Updates: Twitter / Facebook
_______________________________________________________________________
VENDOR BILLING
DDS has authorized regional centers to pay vendors for absences directly resulting from COVID-19. View the following for more information:
DDS Directive (March 12, 2020)
NLACRC Update (March 31, 2020) / Updated Instructions / Excel Spreadsheet / Frequently Asked Questions on Absence Billing
NLACRC Update (March 27, 2020)
_______________________________________________________________________
ALTERNATIVE SERVICE DELIVERY
DDS has waived a number of requirements to allow regional centers and service providers flexibility in the delivery of services. View the following for more information:
DDS Directive (March 18, 2020)
State of CA DSS Provider Information Summary (March 18, 2020)
NLACRC Update (March 24, 2020)
NLACRC Update to Behavior Analytic and Adaptive Skills Providers (March 24, 2020)
Self Certification Form for Service Providers
Services Eligible for Alternate Location or Remote Access
NLACRC Update (March 16, 2020)
NLACRC Update to Early Start Providers (March 13, 2020)
___________________________________________________________
RESIDENTIAL SERVICE PROVIDERS
NLACRC Update (March 26, 2020)
PIN 20-08-ASC - Statewide Waivers for Licensing Requirements Due to COVID-19 (March 18, 2020)
PIN 20-07-ASC - Prevention, Containment, Mitigation Measures, and Statewide Waiver for Coronavirus Disease 2019 (COVID-19) (March 13, 2020)
PIN 20-04 - Governor's Proclamation of a State of Emergency (March 6, 2020)
Previous PINS are available at the CCLD website
___________________________________________________________
RISK MITIGATION STRATEGIES
DDS Directive –Strategies for ARFPSHN and ICF/DD-CN Facilities (March 23, 2020)
___________________________________________________________
SPECIAL INCIDENT REPORTING
Alternate special incident reporting measures have been implemented to report COVID-19 related incidents. IT IS IMPERATIVE THAT YOU READ THE INFORMATION BELOW TO BECOME FAMILIAR WITH THESE ADDITIONAL MEASURES. To report COVID-19 related incidents, complete a special incident report and report to hotline@nlacrc.org.
Additional Special incident reporting (“SIR”) requirements have been implemented to report COVID-19 related incidents. Please report all COVID-19 related incidents as directed below.
If you become aware of any consumer that has tested positive for COVID-19, is in the process of testing for COVID-19, is symptomatic of COVID-19, or had direct contact with an individual that tested positive for COVID-19, please take the following actions:
Non-Residential Service Providers Reporting Requirements for COVID-19 related incidents
- Submit a SIR to sir@nlacrc.org (Click here for SIR form)
- Submit the SIR and notify NLACRC’s hotline email at hotline@nlacrc.org
Residential Service Providers Reporting Requirements for COVID-19 related incidents
- Submit a SIR to sir@nlacrc.org (Click here for SIR form)
- Submit the SIR and notify NLACRC’s hotline email at hotline@nlacrc.org
- Report the COVID-19 incident to Los Angeles County DPH at 877-777-5799
a. Provide your name (Caller)
b. Provide your phone number (Caller)
c. Provide your email address (Caller)
d. Provide the city from where you are calling (Caller)
e. Provide a brief description of the information, i.e my consumer is exhibiting signs
and symptoms of COVID-19, my consumer had direct contact with an individual
that tested positive for COVID-19. (Note: DO NOT disclose any consumer
protected health information under HIPAA (such as date of birth, medical
information, consumer contact information, etc.)
Healthcare providers should immediately notify their local or state health department in the event of an identification of a PUI for COVID-19. When working with your local or state health department, check their available hours.
DDS Directive (March 25, 2020)
NLACRC Update (March 26, 2020)
NLACRC Update (March 20, 2020)
___________________________________________________________
OTHER RESOURCES
County of Los Angeles Department of Public Health:
California Department of Public Health:
CDPH COVID-19 Website
CDPH All Facilities Letters
Guidance for Healthcare Facilities on Preparing for Coronavirus (COVID-19)
Guidance for Individuals With Access and Functional Needs
California Department of Social Services:
Provider Information Notice - State of Emergency
All Provider Information Notices
California Department of Aging:
Frequently Asked Questions (Community-Based Adult Services)
Center for Disease Control (CDC):
CDC COVID-19 Website
What You Need to Know About Coronavirus Disease 2019 (COVID-19)
Stop the Spread of Germs
LA County Department of Mental Health
- Mental Health website
- Mental Health Access Center 24/7 Helpline:
- (800) 854-7771
- (562) 651-2549 TDD/TTY
Upcoming webinars
- May 21st, 3:00pm, Access and Functional Needs (AFN) Weekly Call, https://zoom.us/j/890654795, Call-in number 1-669-900-9128, passcode: 890654795, Calif. Health & Human Human Services, Dept. of Developmental Services, other State agencies
- May 22nd, 2:00pm, COVID-19 Food and Medical Resources, The Housing Rights Center and Southern California Resource Services for Independent Living
Previously recorded webinars
- COVID-19 Safety tips from self-advocates, Episode 1: How to stay healthy by California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 2: What should I do if I think I'm sick by California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 3: What I should do if I get sick by California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 4: What to do if a caregiver or if a family member gets sick by California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Bloopers and extra clips by California State Council on Developmental Disabilities
- The impact of Coronavirus on disability communities of color by Disability Voices United
- You still have rights: Accessing healthcare, housing & education during the pandemic by Disability Voices United
- Coronavirus and mental health by Disability Voices United
- Novel Coronavirus emergency preparedness for people with disabilities and their families by Disability Voices United
- California state-wide webinar on the impact of Coronavirus on Regional Center clients by Disability Voices United
Other Resources
- Resources and Information about a variety of services such as food, clothing, shelter, financial assistance, and more
- Plain Language Resources
- https://scdd.ca.gov/ State Council on Developmental Disabilities
- English / Spanish COVID-19 information by and for people with disabilities
- Just For Kids: A Comic Exploring the New Coronavirus
- Cal Fresh
- Get help with food expenses (apply here & see eligibility requirements here)
- Cal Fresh EBT online
- Epilepsy
- COVID-19 and Epilepsy videos by Epilepsy Foundation
- COVID-19 and Epilepsy videos by Epilepsy Foundation
- Food Banks and Pantries
- Find free food near you
- Get food delivery assistance (online or by calling 1-888-863-7411)
- LA County COVID-19 website's food portal
- Meals for Seniors
- Recreation and Other Activities
- Parks and Recreation Online fitness and sports classes, arts and culture, nature and outdoors, specialty classes and more
- Special Olympics School of Strength
- Resources for Undocumented Immigrants
The resources listed above are for informational purposes only. NLACRC does not guarantee or warrant the accuracy, relevance, timeliness or completeness of the information contained on any linked website. Any reference to a specific product, process, or service does not constitute or imply an endorsement by NLACRC of the product, service, or provider. The views and opinions expressed in any linked website do not necessarily state or reflect those of NLACRC.