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COVID-19 Updates and Resources for Consumers and Families
Click on the links below if you want to go to a certain section.
Information from the Department of Developmental Services (DDS)
Information from the State Council on Developmental Disabilities (SCDD)
Information from Disability Rights California (DRC)
Campaigns and Initiatives
Information from Educacional Agencies
Information from Governmental Agencies
Information from Center for Disease Control (CDC) and World Health Organization (WHO)
Additional Useful Resources
COVID-19 UPDATES FOR CONSUMERS AND FAMILIES
Reminder! NLACRC is operating and available to consumers, families, and providers! We can be reached at each of our three (3) business offices (our office phone numbers are listed here) Monday through Friday, from 8:30 a.m. to 5 p.m. Please remember that our physical offices continue to be closed to the public until further notice. Stay safe and well!
Delivery of paper documents or correspondence: To protect the well-being and safety of the people we serve, as a result of COVID-19 NLACRC is only accepting the delivery of all documents and communication by email, fax, and US mail delivery at all three office locations (email and fax preferred if possible to mitigate the spread of COVID-19). During this time, courier, Fed-Express, and UPS deliveries will only be accepted at our San Fernando Valley office. Click here for our office locations.
NLACRC IS CURRENTLY MONITORING THIS IMPORTANT SITUATION AND WILL CONTINUE TO UPDATE AS INFORMATION IS RELEASED THAT AFFECTS NLACRC, THE INDIVIDUALS WE SERVE, AND OUR COMMUNITY.
Service providers should visit this link for additional information and resources.
NLACRC's Vaccination Hotline - (323) 652-4848
Monday through Friday, 8:30 am to 8:30 pm
Updated NLACRC Vaccination Hotline Hours of Operation:
Monday - Friday, 8:30 am - 5:00 pm
If you have urgent matters after hours or on the weekends regarding vaccinations, please contact our after-hour service at 818-778-1900.
If you need assistance scheduling a vaccination appointment, please call your Consumer Services Coordinator. If you are not able to reach your Consumer Services Coordinator during regular business hours or if you need assistance scheduling a vaccine after hours, please call the NLACRC Vaccination Hotline at (323) 652-4848. If needed, NLACRC can also assist in coordinating transportation to your vaccination appointment.
La Línea Directa (Hotline) para vacunación del NLACRC - (323) 652-4848
Horario actualizado de la línea directa de vacunación del NLACRC:
Lunes a viernes de 8:30 am a 5:00 pm.
Si tiene asuntos urgentes después del horario de atención o durante el fin de semana con respecto a las vacunas, comuníquese con nuestro servicio después del horario de atención al 818-778-1900.
Si usted necesita ayuda para programar una cita de vacunación, por favor llame a su coordinador de servicios del consumidor. Si usted no logra comunicarse con su coordinador de servicios del consumidor durante horas hábiles o si necesita ayuda para programar una vacunación después de horas regulares, por favor llame a la línea directa (hotline) para vacunación del NLACRC al (323) 652-4848. De ser necesario el NLACRC podría ayudar a coordinar transportación para su cita de vacunación.
For more vaccine-related information click here.
INFORMATION FROM NLACRC
COVID-19 UPDATES
COVID-19 Testing and Other Resources (as of March 31, 2021)
Información sober las pruebas esta semana (12 de marzo de 2021)
- April 5, 2021 Extension of DDS Directives, Modifications and Waivers / Extención y modificación de las Directivas DDS
- March 17, 2021 Extension of DDS Directive Regarding Waiver of Self-Determination Program Budget Restrictions for Financial Management Services / Extendio la fecha de vencimiento de la siguiente Directiva: Renuncia a las restricciones presupuestarias del programa de autodeterminación para los servicios de administración financiera
- March 10, 2021 Letter from NLACRC with updated information about vaccination for consumers ages 16-64 / Vea la carta del 10 de marzo del NLACRC con información actualizada sobre la vacunación para consumidores de 16 a 64 años
- February 18, 2021 Extension of DDS Directives, Modifications, and Waivers / Extención y modificación de las Directivas DDS
- February 16, 2021 Contacting Consumers Regarding Eligibility for COVID-19 Vaccination / Contacto con los consumidores Re. Elegibilidad para la vacunación COVID-19
- February 16, 2021 IHSS Workers Eligible for COVID-19 Vaccine / Trabajadores de IHSS eligibles para la vacuna COVID-19
- February 12, 2021 Support Persons for Hospitalized Individuals with Developmental Disabilities / Personas de apoyo para personas con discapacidades del desarrollo hospitalizada
- February 4, 2021 DDS Guidance Regarding Waiver of Self-Determination Program Budget Restrictions for Payments for Financial Management Services / Directiva del DDS Orientación sobre la exención de restricciones presupuestarias del Programa de Autodeterminación para pagos por servicios de gestión financiera
- February 4, 2021 COVID-19 Vaccination Update for Family Member Caregivers / Actualización de Vacunación contra el COVID-19 para Cuidadores de Familiares
- February 3, 2021 COVID-19 Vaccine Information and Frequently Asked Questions/ Información y preguntas frecuentes sobre la vacuna contra el COVID
- February 2, 2021 LA County's COVID-19 Home Test Kit Program /Programa de kits de prueba en el hogar del condado de Los ÁngelesFebruary 1, 2021 Information regarding COVID-19 POD vaccine sites / Información sobre los lugares de dispensación (POD) de la vacuna COVID-19
- January 29, 2021 DDS Directive: Contacting Consumers and Planning for COVID-19 Activities / Directiva DDS - contacto con los consumidores y planificación de actividades de COVID-19
- January 29, 2021 Act Now! People with developmental disabilities need vaccine priority!
- / ¡ACTUAR AHORA! ¡Personas con discapacidades del desarrollo necesita prioridad de vacuna!
- January 26, 2021 Town Hall to advocate for COVID vaccines for people with disabilities / Ayuntamiento abogara por las vacunas COVID para personas con discapacidades
- January 25, 2021 COVID-19 Vaccine Information and Resources / Desbloqueando la tecnología como clave para la conexión y los servicios alternativos
- January 15, 2021 Extension of DDS Directives, Modifications, and Waivers/ Extención y modificación de las Directivas DDS
- January 14, 2021 COVID-19 Phase 1A, Tier 2 Vaccination Plan for Families / DDS Letter Re. COVID-10 Phase 1A Vaccination Plan for Families / COVID-19 Fase 1A, Plan de vacunación de nivel 2 para familias
- January 8, 2021 DDS Directive Re. Rate for Supported Living Services When Quarantine/Isolation is Necessary During COVID-19 State of Emergency / Una directiva con respecto a la tarifa de los Servicios de vida con apoyo ("SLS") cuando la cuarentena/aislamiento es necesaria durante el estado de emergencia COVID-19
- January 6, 2021 Placement Review & Visitation/Safety Plans due to COVID-19 / Revisión de ubicación y planes de visitas / seguridad debido a COVID-19
- December 30, 2020 Vaccine Information / Distribución de la vacuna
- December 30, 2020 Oxygen Availability / Disponibilidad de oxígeno
- December 23, 2020 Critical Holiday Risk Mitigation Strategies from DDS / Estrategias Críticas de Mitigación de Riesgos Durante Los Dias Festivos
- December 23, 2020 Overtime Pay for Participant-Directed Respite Services / Pago de Horas Extra or Servicios de Descanso Dirigidos por el Participante
- December 23, 2020 Extension of DDS Directives, Modifications and Waivers due to COVID-19 / Extención y modificación de las Directivas DDS
- December 21, 2020 Executive Director's Year-End Message /Mensaje de fin de año de la directora ejecutiva
- December 18, 2020 Extension of DDS Directive / Extención de la directiva DDS
- December 11, 2020 COVID-19 Testing Sites and Resources in LA City and LA County / Recursos de prueba de COVID-19 en la ciudad y el condado de Los Ángele
- December 2, 2020 DDS Guidance regarding Alternative Services / DDS emitió una guía sobre las tarifas mensuales y los servicios aplicables para los servicios alternativos no residenciales
- December 2, 2020 Technical Assistance and Training to Support Alternative Services
- December 1, 2020 Extension and modification of DDS Directives / Extención y modificación de las Directivas DDS
- November 25, 2020 DDS Director's Message Re. Holiday Gatherings / Mensaje de dias festivos de la Directora del DDS
- November 25, 2020 DDS Directive Waiver of Self-Determination Program Budget Restrictions for FMS /
- November 24, 2020 Message from the Executive Director re. CDPH amended public guidance to require face coverings /
- November 2, 2020 Memo on Placement and Visitation Plans / Evaluación de Colocaciones y Planes de Visitas/Seguridad debido al COVID-19
- October 28, 2020 DDS Directive Update on Alternative Services Monthly Rates / Actualización de la Directiva del DDS sobre tarifas mensuales de servicios alternativos
- October 28, 2020 Extension and modification of DDS Directives / Extención y modificación de las Directivas DDS
- October 12, 2020 Extension and modification of DDS Directives / Extención y modificación de las Directivas DDS
- September 2, 2020 Extension and modification of DDS Directives / Extención y modificación de las Directivas DDS
- August 31, 2020 DDS Directive Alternative Delivery of Non-Residential Services / Una directiva que describe las políticas y procedimientos para utilizar servicios alternativos no residenciales
- August 10, 2020 Extension and modification of DDS Directives / Extensión y modificación de las Directivas DDS
- July 31, 2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitor legales
- July 15, 2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitor legales
- July 10, 2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitor legales
- July 1, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- June 30, 2020 Affordable Internet Resource / Servicio de Internet Económico
- June 27, 2020 Personal Protective Equipment Available - Announcement & Online Request Form / Equipo de protección personal disponible - Anuncio y formulario de solicitud en línea
- June 25, 2020 Free Medicare and Medi-Cal Counseling Services / Asesoramiento gratuito de Medicare y Medi-Cal
- June 22, 2020 Message from the Executive Director / Un Mensaje de la Director Ejecutiva
- June 18, 2020 DDS Directive Extension of Early Start Services / Extensión de la directiva de DDS para los servicios de intervención temprana
- June 8, 2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitor legales
- June 5, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- May 22, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- May 22, 2020 PPE for IHSS Providers / PPE disponible para proveedores de IHSS/
CDSS All County Letter re. EPG for IHSS Providers - May 18,2020 Extended DDS Directive Expiration Dates / Exención temporal de los requisitos legales
- May 15, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- May 8, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- May 1, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- April 27, 2020 Paycheck Protection Program Information/ Programa de Protección de Cheques de Pago
- April 24, 2020 Message from the Executive Director/ Un mensaje de la Director Ejecutiva
- Economic Impact Payment Update - Some Must Take Action by 4/22/20/ Actualización de Pago de Impacto Económico Algunas personas elegibles deben tomar medidas antes del miércoles 22 de abril de 2020
- April 17, 2020 UPDATE Scams Involving the Impersonation of an NLACRC Employee / ACTUALIZACIÓN de estafas relacionadas con la suplantación de identidad de un empleado del NLACRC
- April 16, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- April 10, 2020 Hand-delivery of paper documents and correspondence / La entrega en mano de documentos en papel o correspondencia
- April 9, 2020 Temporary waiver of CPR and first aid training for in-home respite workers/ Exención temporal de RCP capacitación en primeros auxilios para trabajadores de relevo en el hogar
- April 8, 2020 Message from the Executive Director / Un mensaje de la Director Ejecutiva
- April 3, 2020 Extended DDS Directive Expiration Dates / DDS ha extendido las fechas de vencimiento de las directivas
- April 3, 2020 Temporary Waiver of Fee Programs / Exención temporal de los requisitos legales
- April 2, 2020 Participant Directed Services / Servicios dirigidos por participantes
- March 30, 2020 Determination of eligibility / Determinación de elegibilidad
- March 27, 2020 Admissions to and discharges from Porterville, Canyon Springs and all STAR homes / Admisiones a y tramite de alta de Porterville, Canyon Springs y todos los hogares STAR
- March 27, 2020 Limited visitation to facilities / 27 de marzo de 2020 Visitas limitadas a las instalaciones / CDSS Directive
- March 27, 2020 Calls from unknown numbers / 27 de marzo de 2020 Llamadas telefónicas de un número desconocido
- March 26, 2020 Letter from Chief of Program Services / 26 de marzo de 2020 Carta de Director del Program de Servicios
- March 24, 2020 Executive Director Message / 24 de marzo de 2020 Un mensaje de la Director Ejecutiva
- March 20, 2020 Update / 20 de marzo de 2020 Actualización
- March 17, 2020 Update / 17 de marzo de 2020 Actualización
- March 16, 2020 Executive Director Message / 16 de marzo de 2020 Un mensaje de la Director Ejecutiva
__________________________________________________________
INFORMATION FROM THE DEPARTMENT OF DEVELOPMENTAL SERVICES (DDS)
Department of Developmental Services:
- DDS COVID-19 Information and Resources Page: Click here to visit site
- DDS Directives: Click here to view DDS directives for COVID-19
- DDS Updates: Twitter / Facebook
____________________________________________________________________
INFORMATION FROM THE STATE COUNCIL ON DEVELOPMENTAL DISABILITIES (SCDD)
Listos California
Health Profile
COVID-19 Tips for People with Intellectual and Developmental Disabilities
COVID-19 Tips for Caregivers of People with Intellectual and Developmental Disabilities
COVID-19 Information and How to Stay Healthy
How to Stay Healthy from COVID-19
Plain Language Information By and For People with Disabilities (Green Mountain Self-Advocates)
Online Resources Related to Coronavirus
Create a COVID-19 Health Passport
Virtual Meetings: Getting Started
Virtual Meeting Tips
Self-Advocates and Family Advocates Q&A
Top Questions from Self-Advocates
Top Questions from Family Advocates
Safety Tips Videos from Self-Advocates
Episode 1: How to Stay Healthy
Episode 2: What Should I Do If I Think I’m Sick?
Episode 3: What I Should Do If I Get Sick
Episode 4: What To Do If a Caregiver or a Family Member Gets Sick
Bonus: Bloopers and Extra Clips
_______________________________________________________
INFORMATION FROM DISABILITY RIGHTS CALIFORNIA (DRC)
Coronavirus information for individuals
__________________________________________________________
CAMPAIGNS AND INITIATIVES
Stay Home, Save Lives, Check-In Campaign:
___________________________________________________________
INFORMATION FROM EDUCATIONAL AGENCIES
California Department of Education:
United States Department of Education:
- AdED Cdressing the Risk of COVID-19 in Schools While Protecting the Civil Rights of Students
- Questions and Answers on Providing Services to Children with Disabilities During the Coronavirus Disease 2019 Outbreak
Other Federal Resources:
___________________________________________________________
INFORMATION FROM LOS ANGELES UNIFIED SCHOOL DISTRICT (LAUSD)
Resources for Families During School Closure:
- LAUSD Latest News / Noticias de última hora
- Resources for Families During School Closures / Recursos Para Familias Durante el Cierre de Escuelas
- Café LA
- Division of Special Education Resources for Parents of Students with Disabilities
- Division of Special Education COVID-19 Frequently Asked Questions / Preguntas Frecuentes
- Early Childhood Special Education Resources
- ESY services
- Home Connectivity Options
- TASK Online Resources for Parents
- IT Resources
Resources for Families During School Closure: English / Spanish
CONTACT INFORMATION:
- Hotline for Families / Línea DirectaPara Familias: (213) 443-1300 Phone line for general information
- Mental Health Hotline for Students and Families / Líneas directas salud mental para estudiantes y familias: (213) 241-3840
- Early Childhood Special Education Division:
- Main Line: (213) 241-6701
- School and Family Support Services / Servicios de Apoyo Escolar y Familiar Teléfono: (213) 241-6701
___________________________________________________________________
INFORMATION FROM ANTELOPE VALLEY SCHOOL DISTRICTS
Resources for Families During School Closure:
- Parents’ Rights and Procedural Safeguards / Derechos de los Padres y Protecciones Procesales
- School Districts
- Acton-Agua Dulce Unified School District
- Antelope Valley Union High School District
- Eastside Union School District
- Gorman Joint School District
- Hughes-Elizabeth Lakes Union School District
- Keppel Union School District
- Lancaster School District
- Palmdale School District
- Westside Union School District
- Wilsona School District
_________________________________________________________
INFORMATION FROM SANTA CLARITA VALLEY SCHOOL DISTRICTS
Resources for Families During School Closure:
- Free or Reduced Cost Home Internet Service:
- School Districts:
- Early Start Program (ages 0-3 years) - (661) 294-5332
_______________________________________________________
INFORMATION FROM GOVERNMENTAL AGENCIES
Los Angeles City:
LAUSD Resources for Families During School Closure:
Governor Gavin Newsom and Supervisor Kathryn Barger:
- State of Emergency/Local Health Emergency:
- Governor Gavin Newsom declared a State of Emergency, and Supervisor Kathryn Barger declared a Local Health Emergency, in order to make additional resources available on the state and federal level, as well as additional appropriate relief programs, increased protections against price gouging, and more.
- State of Emergency Press Release
- Local Health Emergency Press Release
- Updates:
Los Angeles County Department of Public Health:
- Updates for the County of Los Angeles
- Press releases
- Additional resources:
- Information for Healthcare Providers (English only)'
- Caregivers FAQs (English only)
- Guidance for School Administrators (English only)
- Guidance for Colleges and Universities (English only)
- Guidance for Parents of Young Children / Orientación para padres de niños pequeños
- Guidance for Employers / Guía para empleadores
- General Cleaning Guidance for Respiratory Illness in Group Settings/ Guía de limpieza general para enfermedades respiratorias en entornos grupales
- Steps for Handwashing /Pasos Para Lavarse Las Manos
- Preventing the Spread of Respiratory Illness / Prevenir la Transmisión de Enfermedades Respiratorias en el Hogar
- Coping With Stress / Lidiando Con el Estrés
- Public Transportation FAQs / Preguntas frecuentes – Transporte Público
- Pet Owners FAQs / Preguntas frecuentes de dueños de mascotas
- Home Care Instructionsfor People with Respiratory Symptoms(English only)
- Frequently Asked Questions (FAQs) / Preguntas frecuentes (FAQ)
- Guidance for Faith Based Organizations / Guía para organizaciones religiosas
- Guidance for Field Staff / Orientación para personal de campo
- Guidance for Ticketed Venues (English only)
LA County Department of Mental Health:
- Mental Health website
- Mental Health Access Center 24/7 Helpline:
- (800) 854-7771
- (562) 651-2549 TDD/TTY
State of California Department of Public Health:
- Updates for the State of California
- News releases
- Additional resources:
-
- School Guidance (English only)
- Higher Education Guidance (English only)
- Mass Gatherings Guidance
- Travel Information
- Travel Health Notices
- Twitter Updates
- Facebook Updates
-
United States Department of Education:
______________________________________________________________
INFORMATION FROM CENTER FOR DISEASE CONTROL (CDC)
&
WORLD HEALTH ORGANIZATION
Information:
- Center for Disease Control website
- World Health Organization (WHO) website
- Frequently Asked Question / Respuestas a las preguntas más frecuentes
- How it Spreads / Cómo se propaga el COVID-19
- Symptoms / Síntomas
- How to Protect Yourself / Cómo protegerse
- What To Do if You Are Sick (English only)
- When and How to Wash Your Hands / Sepa más sobre cuándo y cómo lavarse las manos
- Get Your Home Ready / Guía interina: Prepare su hogar
- Clean & Disinfect (English only)
- Checklist to Get Ready (English only)
Print materials:
- Share Facts About COVID-19 / Comparta La Información Sobre el COVID-19
- What You Need to Know / Lo Que Necesita Saber
- Steps to Help Prevent the Spread If You are Sick / Qué Hacer si Contrae la Enfermedad
- Stop the Spread of Germs / Detenga la Propagación de los Microbios
- Symptoms / Síntomas
- CDC Protect and Prepares Communities (English only)
- Stay Healthy. Wash Your Hands / Mantente sano. Lávate las manos.
- Wash Your Hands / Lávate las manos
- Keep Calm and Wash Your Hands / Mantenga la Calma y Lávese Las Manos
________________________________________________________________
ADDITIONAL USEFUL RESOURCES
Key Steps and Basic Precautions to Take:
- Wash hands with soap and water for at least 40 to 60 seconds
- Avoid touching eyes, nose, or mouth with unwashed hands
- Cover a cough or sneeze
- Avoid close contact with people who are sick
- Stay home if you are sick
- Practice good public health hygiene
- Clean and disinfect frequently touched surfaces with household spray or wet wipe.
Webinars/Informational Calls
- Previously recorded webinars
- COVID-19 Safety tips from self-advocates, Episode 1: How to stay healthy, California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 2: What should I do if I think I'm sick, California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 3: What I should do if I get sick, California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Episode 4: What to do if a caregiver or if a family member gets sick, California State Council on Developmental Disabilities
- COVID-19 Safety tips from self-advocates, Bloopers and extra clips, California State Council on Developmental Disabilities
- The impact of Coronavirus on disability communities of color, Disability Voices United
- You still have rights: Accessing healthcare, housing & education during the pandemic, Disability Voices United
- Coronavirus and mental health, Disability Voices United
- Novel Coronavirus emergency preparedness for people with disabilities and their families, Disability Voices United
- California state-wide webinar on the impact of Coronavirus on Regional Center clients, Disability Voices United
Other Resources
- Resources and Information about a variety of services such as food, clothing, shelter, financial assistance, and more
- Plain Language Resources
- https://scdd.ca.gov/ State Council on Developmental Disabilities
- English / Spanish COVID-19 information by and for people with disabilities
- Just For Kids: A Comic Exploring the New Coronavirus
- Affordable Internet
- Cal Fresh
- Get help with food expenses (apply here & see eligibility requirements here)
- Cal Fresh EBT online
- Epilepsy
- COVID-19 and Epilepsy videos by Epilepsy Foundation
- COVID-19 and Epilepsy videos by Epilepsy Foundation
- Food Banks and Pantries
- Find free food near you
- Get food delivery assistance (online or by calling 1-888-863-7411)
- LA County COVID-19 website's food portal
- Meals for Seniors
- Recreation and Other Activities
- Parks and Recreation Online fitness and sports classes, arts and culture, nature and outdoors, specialty classes and more
- Special Olympics School of Strength
- Rent assistance
- Resources for Undocumented Immigrants
- Other Community Resources
The resources listed above are for informational purposes only. NLACRC does not guarantee or warrant the accuracy, relevance, timeliness or completeness of the information contained on any linked website. Any reference to a specific product, process, or service does not constitute or imply an endorsement by NLACRC of the product, service, or provider. The views and opinions expressed in any linked website do not necessarily state or reflect those of NLACRC.